L. Michael Hall - Trainers Training Manual (OCR & Non-OCR) Copy

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NEURO-SEMANTICS

AND NLP

TRAINERS TRAINING

Developing Mastery in Presentation and Training

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NEURO-SEMANTICS & NLP TRAINERS TRAINING

Certification Training for becoming an official and commissioned Trainer of NLP, Meta-States, and Neuro-Semantic Trainings

under the Trademark name of

Neuro-semantics®

and the ISNS — International Society of Neuro-semantics

©2000/2004 L. Michael Hall, Ph.D.

Developer of the Meta-States® Model

All Rights Reserved.

®

Disclaimer: This Training Manual is designed for training and education and should not be used as a substitute for psychotherapy or psychiatry. Even though this material was designed and written by a psychologist and a Professional Licensed Counselor in the State of Colorado, USA, neither Dr. Hall nor the International Society of Neuro-semantics (ISNS) recommend that this should be used in the place of professional psychological and psychiatric assistance.

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WELCOME!

June 2000

The Training Manual that you hold in your hands is designed to apply the meta-levels of Neuro-semantics to the processes of presenting and training. The aim of the training? To enhance and enrich your platform and training skills.

The overall focus here is facilitate the accessing your genius states in presenting. If NLP is as brilliant and magical as we believe it is in its transformative power, then the more we train ourselves in that magic, the more we can touch our world with it. With Meta-States, we simply move to a higher magic for ourselves and our world.

What does training involve? Training involves lots of things: providing new information, teaching, encouraging, motivating, facilitating skills, coaching, consulting, and even counseling. Training involves group facilitation and so entertainment, stage performance, and group teamwork. Training involve many different facets and dimensions. It most fundamentally involves you as a trainer and so your states, beliefs, desires, designs, agendas, motivations, etc. It

involves your style and skills, your way of learning and developing, your philosophy about how others learn, etc. So much!

As you thumb through this manual, you could very easily begin to feel overwhelmed. While some have done that, I don't recommend it as a way to enhance your learning! Overwhelm doesn't serve very well for that. You can tell if you do if you go into an overwhelm state. Having snuck up and observed several people do that very thing, I've noticed that they usually run that program by thinking things like:

"This is massive! I'll never learn all of this! We can't cover all of this in just two weeks!"

"I didn't know there was so much about training! Where do I start? How will I ever develop proficiency in this? Maybe I'm just not cut out to be a trainer!"

That game will not serve to empower you. If you're clear that playing Overwhelm will not serve you well, then I recommend doing what I did when I first began studying Science and Sanity, that massive 830-page book by Korzybski. At first, I experienced a moment of two of feeling overwhelmed. I say "a moment or two" because I immediately sent my brain into another direction. I knew that it would not do me any good, so I initiated a different kind of internal dialogue with myself:

"This is great! This is going to provide me a gold mine of wonderful and marvelous insights that I can mine for years to come. Just a page at a time. I don't have to understand it all from the beginning, or even on the first or third reading. I'll get it. The fact that this book represents a goldmine of intellectual wealth that few seem to master only means that I have plenty of time to master it. And I will."

Since that day, I have extensively read and explored the text seven times and with each new reading, I continue to learn more. I would recommend a similar attitude for yourself. Take the pressure off and give yourself a decade to master this materials, skills, principles, etc. in the field of training. Use your learnings here to guide your actions, then go play and practice with it, then return to the reading with new insights from the experience.

Finally, treat yourself with grace and respect as you give yourself the time to learn and integrate the principles here knowing that you are under no pressure to be inhumanly "perfect" in presenting. Let patience also be your guide as you learn and play with this material, along with passion and excitement. In that way, you can have lots of fun as you become increasingly more skilled in training. Welcome to this marvelous and fantastic adventure of training.

June, 2004

As I have been studying the field of training itself, I have been modeling those who present and train with excellence and skill. I have been modeling their best states, beliefs, understandings, strategies, and practices. In modeling we identify the critical factors and elements, the structures and processes of someone who performs with expertise and excellence and then develop the procedures and processes for using and integrating them to make them ours.

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drilling, questioning, engaging, framing, trouble-shooting, nurturing, and supporting. These are the practices and processes of training. In modeling we identify these elements, identify their form, structure, and syntax, and then begin exploring how we can best transfer them to ourselves. This leads to developing processes for learning and incorporating the skills. In this way, modeling enables us to dramatically reduce learning and training times as well as increase effectiveness. Such modeling will still necessitate time, energy, commitment, discipline, and learning.

• Who are some excellent models of training?

• What beliefs and values support training excellence?

• What skills and techniques support excellence in training?

OVERVIEW

NEURO-SEMANTICS

TRAINERS TRAINING

Neuro-semantics initiated

Trainers Training

on the dawn of the new millennium. It was July of

2000

that

we conducted our first Neuro-semantics Trainers Training (NSTT) and certified 18 trainers. Our primary

objective was to provide a high level quality of training that would equip the trainers to provide top-notch

training in NLP and the foundational trainings of Neuro-semantics in Meta-States. At the beginning I

envisioned

Neuro-semantics

as operating as

an umbrella of credibility

worldwide and so formulated our

relationships as based upon a networking of professionals.

If you click the button "NS Trainers" on the website today (www.neurosemantics.com), you will find all

of the qualified trainers listed there with their details, specialities, institutes, etc. that span the globe and are

in 30 countries. This means that as a Neuro-Semantic/ NLP Trainer, you will be listed there with links to

your email address and website so that what each of us does influences and affects the rest. In this way, our

inter-dependency is reinforced and celebrated so that we operate not as lone-rangers out doing our own thing,

but that we increasingly become a community of professionals who have a vested interested in the larger

umbrella that provides credibility for all of us.

Our Objectives in this Training:

• Congruency.

First and foremost, to apply NLP and Neuro-semantics to ourselves so that we "walk the

talk" and experience the personal power of

Congruency

as we

model

for those who

participate in our trainings the magic that we speak about.

• Excellence.

We aim to apply the Meta-States model to the processes, skills, strategies, and experience

of training so that we can

become the best trainers we can become.

Training involves many

facets of communicating: teaching, presenting, coaching, consulting, facilitating. The term

training in this manual is used because it includes the other terms and carries the connotation

of facilitating another person or many others to become actually skilled in an area of

expertise.

NLP/NS is at attitude,

developed in and by relationships,

supported by a methodology,

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• Training/ Coaching.

We will focus primarily on

the process and experience of training.

We will apply this to

both individuals and groups. In using the term

training,

I mean more than just teaching and

presenting—I refer to something more personally intensive and involved. The idea is more

of a coach involved with his or her

athlete or team.

• Training expertise.

As we have applied

Meta-States

to other areas of interest: wealth building, accelerated

learning, state management, resilience, selling, persuasion, fitness, etc. here we will apply

it to training as an area of expertise in itself.

• Training Skills.

Our objective is to model, describe, and replicate

the highest quality

training skills using

NLP and Neuro-semantics. Since structure governs every experience, the models and tools

in NLP and Neuro-semantics enable us to make these explicit and then to enhance our

training skills. Beginning with the 2004 training, we have benchmarked most of the skills.

• Training as a Profession.

Training as a profession involves improving skills of coaching, counseling, public speaking,

and working with groups. We apply meta-stating processes to these areas. This enables us

to use the latest state-of-the-art technology in NLP and Neuro-semantics for training.

• Trainings Frames.

Using Meta-States as our central model, we will find, elicit, access, and install the very best

frames of mind

to training. Training is all about framing, about the kind of framing that

enables participants to learn and use the models, skills, and techniques.

• Training Genius.

Training covers a wide range of experiences and skills from personal coaching to group

presentations, we therefore focus on both individual training and public presentations.

During the three-days of

Personal Genius,

you will be engaged in a lot of individual

coaching with new participants. During our evening sessions, you will be required to make

4 presentations to demonstrate your ability to give instructions, demonstrate processes,

handle an open frame of questions and feedback, and give an induction.

• Adult learning.

Training is needed because people are demanding greater understanding and skills. Today

there is a market for continuing education and development by top-notch people who know

that their competitive advantage depends on staying up with the cutting-edge models for

being at their best in communicating, relating to others, and managing their own states.

That's what we offer. To do that, we go first. We learn and practice the patterns for

becoming peak performers ourselves.

The Design and Structure of this Training:

• To become knowledgeable and skills in the field of Training.

What is this field and what will it become in the next decades? We apply NLP and NS to

ourselves by asking about what a well-formed outcome in terms of training excellence would

look like and by exploring the neuro-semantics of training. We will explore the key

principles of training and begin to Mind-to-Muscles those principles so that we can make

them "our way of being in the world."

• To become all we can become as Trainers/Coaches.

We will use and apply the foundation of NLP skills for "running our own brain." We will

focus on ourselves as

trainers and presenters

and what it means to become an excellent

trainer. What are the top-ten trainer states? How do I access them and make them readily

available to myself? What are the beliefs and values and understandings that will support

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my own personal trainer state? We will use the principle that excellence is easy when we

are in the right state.

To get our Ego out of the way.

In this training we will work on getting

ourselves

and our

ego

out of the way. In training we inevitably and inescapably are always communicating

ourselves.

We can do none other. While the training is not about us, it is

through

us. This creates a paradox. To be at our best, we have to get our ego out of the way. To truly succeed in training, we need to become so comfortable and okay with ourselves that we can become un-self-conscious when training and focus on our participants and their needs. This means that our Congruency, passion and compassion, excitement, and alertness play a critical role in becoming top-notch trainers.

To prepare and present using the best of the models.

This training will focus on how to think through the process of organizing, structuring, and presenting your training in terms of the states, meta-states, frames, meta-frames, beliefs, values, etc. that you offer participants and that you utilize for yourself. We will study the very structure of excellence in effective training, practice such skills, and install the empowering patterns in ourselves.

To frame, pre-frame, and outframe at all levels.

We will spend a lot of time on framing in all of its forms: pre-framing, on-the-spot reframing, and post-framing. The training game is best played when we know how to work and manage our own frames and the frames of our participants so that the experience is fully experienced as a life-enriching and empowering experience.

We're Looking for a Few Good Neuro-Semanticists

It was in the ongoing development of

the Meta-States model

that I conducted the very first

Trainers Training

Certification

in July, 2000. The first and most immediate design of the training was to apply

Meta-States

to the process of

training

itself. This allowed us to create another extension of the Meta-States model. It also set the frame for the kind of training and trainers that will characterize the field of

Neuro-semantics.

We host

Trainers Training

in order to generate a community of trainers and leaders to participate with us in promoting

Meta-States

by providing certified training in the

Gateway trainings.

These include the following:

1) Accessing Personal Genius 2) Secrets of Personal Mastery

3) Selling Excellence 4) Mind-Lines: Conversational Reframing 5) Wealth Building 6) Meta-Learning: Accelerated Learning

7) Defusing Hotheads 7) Instant Relaxation

8) Frame Games 9) Games Slim and Fit People Play 10) Games Business Experts Play 11) Games For Mastering Fear

12) Games for Mastering Stuttering 13) Matrix Games 14) Coaching Essentials 15) Mastery Skills

We developed the first six of these trainings early in the process of discovering Meta-States. The others have come later as we and others have been translating Meta-States to various applications. And in the years to come, many more application or gateway trainings will be developed. Already at this date we have extensive literature, videos, and Training Manuals to provide support for these trainings. Our goals and objective is to turn the Meta-State/ Neuro-Semantic Trainers loose with these trainings so that they can

provide training

in these areas

in their own NS Institutes and Training Centers. In the process of having developed these trainings we have become vividly aware that we have barely touched the hem of the garment with regard to modeling projects and the wide-range of applications for the Meta-States of Neuro-semantics.

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We launched the American Society of Neuro-semantics in 1999 and after that we initiated numerous

Institutes of Neuro-semantics

in England, Belgium, Denmark, USA, Canada, South Africa, etc. and that led to several other

Societies

and the

International Society.

This identifies another reason for the Trainers Trainings, namely, to equip and certify people in these and other Institutes to provide Certified Neuro-Semantic Trainings.

Meta-NLP - The Meta-States of Neuro-semantics

What is Meta-States?

How does Neuro-semantics differ from NLP?

Meta-States takes NLP to the next higher level as it uses

the Levels of Mind model

(reflexive consciousness) to chart out the structure of meaning and "mind" at its higher levels. This systemic model of responsiveness embraces NLP by providing a larger level umbrella over all of the disparate domains of NLP: beliefs, values,

Meta-Programs, Milton Model, Time-Lines, "Sub-Modalities," Sleight of Mouth Patterns, etc. Meta-States as "the model that ate N L P " (Dr. Graham Dawes who created the first NLP Center in London) has provided an explanatory model for understanding NLP systemically and so unifying the different arenas of concern. Because it also functions as

a unified field theory,

it provides a tremendous unification of NLP (see

Meta-States,

2000).

Meta-States explains how we create or generate meta-programs in the first place and how perceptual styles become solidified as a fairly stable response pattern. Meta-States aligns and self-organizes the "Sleight of Mouth" patterns to create the

Mind-Lines model

that specifies the seven directions we can send consciousness and the language of persuasion elegance that emerges from that (see

Mind-Lines,

2002).

Meta-States shows how that the distinctions called "sub-modalities" actually operate at a level as meta-modalities—the features, distinctions, and qualities that make a difference- when they make a difference symbolically or Semantically (see

The Structure of Excellence,

1999,

User's Manual of the Brain, Vol. II)..

In these ways, and many more, the Meta-States of Neuro-semantics creates a higher and more advanced form of NLP—what we have been calling, Meta-NLP. It not only enriches and unites the NLP Model, it expands it as it is opening up new realms and domains for exploration. Not until the mid-1980s has

structure

come back into NLP in a new and exciting way that it has with Meta-States. And this especially shows up in the way Meta-States enriches

the modeling process itself

An Expansive International Community

As Neuro-semantics has become international (trainings around the world, books translated into various other languages, trainers from various nations receiving certification, etc.), we have been building an extensive worldwide community. One of our main concerns is that we avoid so many of the mistakes made in the history of NLP itself as well as mistakes made in other fields. To avoid such mistakes we want to set the

frames now, up front, with regard to what Neuro-semantics means, what training means, what it means to be a trainer, and what we want and expect from those who join our ranks.

Our Vision Statement describes

the kind of people and the kind of spirit

which we want to propagate in ourselves and others. In a word, we want to make sure that the people who teach and train Meta-States

experience

the model, live the model, and congruently live lives that make the model attractive, exciting, and magical. What does that mean practically?

It means that we have

meta-stated ourselves

with the thoughts-feelings and the frames of higher resourceful experiences: acceptance, appreciation, respect and honor, dignity, fallibility, curiosity, etc. What does not

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serve NLP and especially Meta-NLP are trainers who take a superiority attitude or arrogance and/or intolerance. NLP Trainers who do not apply the model to themselves and who are not open, friendly, supportive, cooperative, but who act hostile, angry, unapproachable, etc. do not make NLP an attractive model. Their incongruence makes the model seem toxic and undesirable.

We believe in

abundance

and so we want to operate from such. We believe that the map is not the territory and that no one has a perfect map, and that our mapping processes are fallible and always open to improvement and so we want to provide our insights in a non-dogmatic and open way. We believe in pacing and matching, and so we want to practice cooperative and supportive relationships that make others feel welcome. We believe that wisdom emergences from multiple perspectives so we want to practice an

openness and flexibility in considering new understandings.

As we think about setting various frames, we especially want to set a frame of being solution oriented rather than problem oriented. This means judging, being judgmental, critical, whining, etc. does not reflect the spirit of NLP and especially not the spirit of Meta-NLP.

"But what if I'm just a Judger and can't help myself?" Well, first statement is antithetic to the spirit of NLP. After all, meta-programs are descriptions of functioning, not "types." They refer to the ways and styles we have learned in thinking and feeling and perceiving, not static and unchanging things. To

over-identify

with a particular way we have mapped perceiving misuses NLP. Further, there are various NLP patterns for changing your meta-programs, are there not? Robbins describes them in his book, Woodsmall and James

does the same in theirs, and Bob and I do in ours. This statement sounds like an excuse for judging, being hurtful, not taking personal responsibility. It doesn't sound like a person who knows and experiences the power of NLP.

We don't need or want

critical and judgmental trainers

representing Meta-States or Meta-NLP. Nor whiners, complainers, people who operate from scarcity and so who become competitive, insulting, etc. We don't need people who can't apply NLP or Meta-States to themselves.

Congruency is criterion number one.

Does this mean that Neuro-semantics will operate in a "policing" manner?

That's is not our intention at all. Our aim is to set some solid parameters and sufficient conditions that support competency. We train for

skill competency

and also aim to coach people so that they will be the kind of trainers that

live what they

teach—who

master their states, their attitudes, their fitness and health, their relationships, their effectiveness and wealth building, etc.

Welcome to the Challenge

Becoming a Neuro-Semantic/ NLP Trainer is the focus and purpose of this training—may the magic of running your own brain and managing the higher levels of your mind now enrich and empower you in your journey.

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Gateway Trainings

Meta-States Trainings

1) Accessing Personal Genius (APG) 2) Secrets of Personal Mastery

3) Frame Games

4) Coaching Genius

Frame Game Applications—

5) Games Great Salespeople Play: Selling Excellence

5) Mastering Your Wealth Matrix Wealth Building

7) Games For Accelerated Learning (Meta-Learning)

8) Games for Masterful Writing 9) Games Slim & Fit People Play

10) Games Business Experts Play 11) Games For Mastering Fear

12) Games for Mastering Stuttering 13) Games Great Lovers Play

14) Defusing Hotheads 15) Instant Relaxation

16) Mind-Lines: Conversational Reframing 17) Matrix Games 18) Mastery Skills 19) Resilience Training 20) Mastery Skills

NLP Gateway Trainings

21) Coaching Essentials

NLP Practitioner

1) Meta-NLP (7) 2) Traditional (21)

NLP Master Prac.

1) Meta-Masters (14)

Advanced Trainings

1) Modeling (4 to 6) 2) Cultural Modeling 3) NS Flexibility 4) NS Developers

NS / NLP Trainers Training

1) Trainers Training (15)

Meta-Coaching Trainings

(A licensed Training under the MCF) 1) Meta-Coaching: ACMC and PCMC

2) Internal: ICMS

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THE NEURO-SEMANTIC VISION

The Neuro-Semantic Vision:

Our Vision is to create an international community of professional men and women taking NLP to a higher level in performance and attitude. Using the Meta-States model, we have many patterns and techniques for "applying the models and patterns to ourselves" (self-reflexiveness is built into the model) empowering us to operate with integrity, congruence, and cooperativeness. This naturally results when we build higher frames of abundant creativity (no scarcity), professional ethics, win/win collegial relationships, and mutual accountability.

The Neuro-Semantic Mission:

That Vision leads to our Mission of extending our understanding and modeling of human experience to find or create ever-better patterns that we can use for improving the quality of our lives. One of our first missions in Neuro-semantics is the elimination of the Knowing-Doing Gap that prevents so many people from fully

experiencing the great ideas and principles they already know. Eliminating incongruency invites patterns of

congruency which then allows many other higher states to emerge: personal power and focus, genius states,

integrity, creativity, cooperation, resilience, etc.

Another central mission is the application of Meta-States to hundreds of new areas and the development of scores if not hundreds of new models. Using Neuro-Semantic modeling we are now developing new models

for building wealth, health and fitness, leadership, cultural change, political change, etc.

The Vision— 2000

The following was developed during a modeling exercise with the newly created South African Society of Neuro-semantics. I took the Vision Statement that we had on the Web site at the time, the original one that Bob and

I had created and the group of NLP Trainers and Master Practitioners (now Neuro-Semanticists) expanded it and operationalized the terms to generate a list of behaviors that support the Vision. I later read it to numerous people in

London during the two weeks of trainings there and that brought forth more ideas.

THE VISION

The Neuro-Semantic Movement is a group of people who operate out of a strong belief in Abundance rather than scarcity and Cooperative Appreciation rather than Competitiveness. It is this mind-set of Abundance, in

fact, that leads to professional cooperation, in fact, that describes our primary frame of mind, a frame of mind. And from that position, we graciously relate to each other as professionals with respect, and to others in an honorable way, as we seek always to find or create Win/Win arrangements.

We envision ourselves as Neuro-Semantic Magicians who do our magic of framing, reframing and outframing to "run our own brains" and to manage our own states, and to do so with integrity and ecology that we will thereby demonstrate our congruency. We will "walk our talk" in a way that is obvious and attractive.

We envision creating and sustaining high quality collegial relationships with each other with honor as our byword. We will willingly use feedback for Accountability between ourselves individually in order to operate

ecologically as a group.

We envision the exploration into the structure of human experience and meaning as an ongoing search that we conduct in the spirit of openness as we anticipate many new developments in the years to come. We also seek

to give concrete expression to our vision of Abundance, Win/Win Cooperative Relationships, Accountability as responsible persons, Respectful Professionalism, Ongoing Research and Development, so that we can Leave a Positive Legacy by using the following specifics. This will give us a way to mind-to-muscle our Vision into our own lives to create the kind of congruency that will be winsome in itself.

Acknowledge the contributions of others

Ongoing monitoring of our behaviors and trainings for congruency

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Attending regular workshops to continue our own education and training

Cohering to a code of conduct that demonstrates mental and emotional intelligence & health Referring people to our colleagues for training

Giving due credit for materials

Sharing newly generated patterns Paying royalties

Reciprocating the generosity of others

Acknowledging the value of others even when we disagree

Co-leading, co-training, and co-writing with others as possible Surprising people by giving more than what's expected

Accepting and entering into mutual agreements Accepting the rules of our association

Honorably confronting those who violate the vision to win them back to it, if possible. Caringly communicating to hold others accountable

Letting others evaluate my work and skills with an attitude of openness to correction Giving account of ourselves without shame or guilt

Recognizing the importance of the whole and keeping our credibility, honor, & legacy in mind. Recognizing the vital role that I play for the success of the larger Vision.

Applying our model and patterns to ourselves first of all

Creating products, patterns, books, trainings that enrich the human condition. Living Congruently in a spirit of open generosity

Resiliently handling upsets and challenges Considering people as we speak and act

Responding with care and compassion

Demonstrating quality product knowledge

Welcoming differences and looking for ways of cooperating Pacing as we respond to people

Developing a commitment to innovation Staying open to new ideas

Proactively initiating by taking risks in extending ourselves

The Empowering Beliefs that create our Big "Why"

We will congruently respect each other as professionals because we believe in abundance rather than scarcity, cooperation rather than competition, because we can achieve much more together and in unison than we can alone or by conflict. We do that because we believe the rich resources that NLP and Neuro-semantics contributes to the world.

We are part of something bigger than ourselves

Responsible actions manifest our beliefs and increase our credibility Congruency is our power to truly make a difference in the world.

We stand on the shoulder of giants.. and are part of the time-binding process. The future of NS lies in our hands.

Sharing freely enriches us all and will come back to us a hundred fold. There's an attractiveness to a community that lives congruently.

You are as importance to me as I am to myself.

Being held responsible helps me to bring out my best, my personal genius. People are more important that money and fame.

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The Meaning of "Certification Training"

This is a

Certification

training. And as a

certification

training this means that mere attendance will

not

be sufficient, nor will academic knowledge. Attendance will get you a Certificate of Completion at best. It will not lead to any certification level or licensing. As a

Certification

training you can expect that there will be certain prerequisites along with numerous other requirements to reach certification.

1) Presence:

To be present at all of the scheduled times and events for the classroom and practice hours.

2) Participation:

To perform and practice the skills in the small group learning teams, the one-on-one practice sessions, and the participation and discussions within the larger group sessions.

3) Tasks:

To fully participate in the presentations that you and your colleagues will be making.

4) Accountability:

To be monitored by the Team Leaders, Co-Trainers, and Staff. The team leaders operate as team coaches and are our eyes and ears at the training. They will be observing and reporting on your knowledge and skill competency. We have empowered each and every one of them to step in and

speak with you from a coaching perspective as they see fit.

5) Coachability:

To be coached to shape your skills and you might be asked to perform other tasks in and outside the training that will enable you to move to the next level of competency. To be a leader is to be a good team player and therefore coachable, that is, one who is looking for areas for further shaping, refining, developing, mastery, etc. Are you willing to be coached? Are you willing to let coaching

change you?

6) Testing:

To be tested throughout the process on your knowledge and skills in coaching rather than formal testing on paper-and-pencil testing. Certification depends on a minimum of a 2.5 average competency on the benchmarking of the essential presenting and training skills.

7) Authenticity:

Training is about relationship- entering personal relationships with participants. In this sense it is dynamic and alive and calls upon us to rise up to a new and more profound level of authenticity. In Neuro-semantics "apply to s e l f and personal Congruency is our first priority as we integrate the knowledge so that it is neuro-semantic.

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DAYS 1—4:

PLATFORM

SKILLS

What are Platform Skills?

We begin with the Skills that enable us to speak and perform "on stage." We call these Platform Skills. What are involved in these skills? What do these skills entail?

Confidence to stand in front of people with ease, grace, and comfort. Ability to think on our feet before a group.

Ability to engage a group and to elicit the kind of open, curious, and learning states that facilitate a training or presentation.

Ability to elicit states in an audience and to anchor those states.

Ability to effectively work with semantic space in terms of movement and gesture on stage. Ability to create an effective experience for participants to engage in experiential learning.

Ability to work with and through people while presenting from the staff and assist team to the participants.

Ability to use metaphors and stories as framing tools.

THE TOOLS OF OUR TRADE

The tools of our trade involve our powers of speech and behavior by which we express ourselves and create a context for the content of our presenting and training.

1) Express Yourself Succinctly.

Speak tersely, use expressive terms... with lots of action words (kinesthetic terms) in the active tense, language your presentations with precision. Use the Meta-Model as the language of precision to communicate in very precise and specific ways. Give see-hear-feel referents so that people can easily track with you. This is especially important for instructions.

2) Express Yourself Hypnotically

Use the language of trance or hypnosis when you want a person or group to "go inside" and generate their own referent structures and construct resourceful states. The effective use of storytelling will entrance an audience. In this, never under-estimate the power of a relevant story or metaphor.

3) Make the Presentations Drama and Engaging.

Build motivation into the presentation. Use engaging features and components: variety, questions, etc.

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HANDLING CONSCIOUS INCOMPETENCE

1) It begins with incompetence.

When we begin, we have no skill and we don't even know that we don't. In this blissful state of ignorance we are

Unconsciously Incompetent.

Here we have no discipline, no learning, no skill development, no challenge. Here we live in our Garden of Eden, blissful and happy. And also unskilled, unchallenged, and unable to enter into a domain of excellence.

2) It then shifts to painful awareness of incompetence.

Then we become conscious. Then light appears and we realize that a whole new world of excitement, skill, expertise, and knowledge exists. We bite into the forbidden fruit of the "Tree of the Knowledge of Good and Evil." Yet this creates a certain amount of anxiety, pressure, distress, unpleasantness. We now become

Consciously Incompetent.

Here we face for the first time some of the reality constraints about what it would take to become competent, the work, the process, the struggle, the challenge. Here we feel confused,

inadequate, incomplete, "dumb," and incapable of handling this domain. And so we are.

In the stage of

Conscious Incompetence

most people will feel tempted to run back to the Garden of Innocence. We don't like feeling incompetent. And if we run some head-programs of comparison, perfectionism,

impatience, etc., we may go into a state of self-judgment. "I hate being put down like this." "What's wrong with me that I can't get this?" "Why does it have to be so hard?" "I'll never get this"

Here it seems like the "discipline" of apprenticing ourselves to the new domain seems so "hard," overwhelming, uncomfortable, and rigorous. Here many people turn back. They refuse to go on. They don't have a good relationship with

learning

itself, with unsuccessful attempts, with using so-called "failure" as just feedback, etc. They don't seem to know how to give themselves a chance—an opportunity to grow, develop, get better. They judge and evaluate themselves so harshly. If only they would take a kinder and gentler approach, validating and celebrating every little step of progress.

3) Then we Get Good and Know it!

If we do the "work" in the second stage, we find ourselves eventually in the marvelous and wonderful place of the third stage. Then, in

Conscious Competence

we feel great! Now the discipline seems easy and delightful. We have attained a level of competence and so enjoy it as a skill, confidence and continual development. We have become a practitioner in the science or art. We know our business, and we do it well.

And though we know that we have many more things that we can develop, we delight in the level of mastery that we have attained.

4) We we become mindlessly Masterful

Eventually, however, it all habituates so that we lose awareness of how we do things—even of what we know. We just know it. And as it drops outside of awareness, we have stepped into the next level of development

—Unconscious Competence.

The discipline now seems like "a piece of cake." We experience it as "No problem." We can do it without our mind. The programs for the competencies have become installed in our very neurology. Now we do it "intuitively." There is literally an "in-knowing" (in-tuition) about the skills.

Here the mastery has become quite pronounced.

5) Up to Becoming Mindful about our Unconscious Competence

Experts and masters are at the level of

Unconscious Competence.

This means that the expert, typically, will not be able to explain his or her expertise. They just do it. They have lost awareness of how they do it. So to move beyond that, and up to a newer and more complex level of

Conscious Competence

2 we have to bring back into awareness the structure, form, and process for the excellence in order to train others in it. This represents

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PRESENTATION PREPARATION

Before We Begin —

DO NOT PROCEED UNTIL YOU HAVE DROPPED ALL JUDGMENT!

Our aim here is to access our Top Training States to develop the frames and states that will allow us to be at our best when training. We will take the highest and most principled understandings about learning, training, human development, growth and transformation and incorporating them into the way we talk, walk, interact, etc. If the trainer is not having fun, the participants probably won't be having fun either."

You are about to enter a

It is required that you be kind to yourself as a trainer.

Refuse to be your own worst enemy by bringing judgment,

criticism, harsh evaluations, insults into the process. Trust the process. You will become a competent trainer! Enjoy the

awareness of incompetence so it does not put you off!

The first Meta-Stating to do with yourself is to establish a frame of being kind and gentle with yourself. Let no harsh judgments be allowed!

Figure

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References

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